Terms & Conditions

Last updated: [date]

These terms apply to your use of clouthouse.in, operated by [Registered business name], [Registered business address, City, State, PIN] [GSTIN: XXXXXXXXXXXXXXX]. By using the website or placing an order, you agree to them.

Products and pricing

All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We try to show colours and details accurately, but slight variations may occur due to screens and lighting. We may change prices or withdraw products at any time.

Orders

An order is confirmed when you receive an order confirmation e-mail. We may cancel an order in case of a pricing error, stock unavailability or suspected fraud; any payment received will be refunded in full.

Payment

Payments are processed securely by our payment partners. Cash on Delivery is available on eligible pin codes and order values.

Shipping, returns and refunds

Please see our Shipping Policy and Returns & Exchanges pages, which form part of these terms.

Accounts

You are responsible for keeping your account details confidential and for all activity under your account.

Intellectual property

All content on this site — designs, photographs, logos and text — belongs to Clout House and may not be used without our written permission.

Limitation of liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of India. Courts at [City], India shall have exclusive jurisdiction.

Grievance redressal

In line with the Consumer Protection (E-Commerce) Rules, 2020, you can contact our Grievance Officer: [Name], [support@clouthouse.in], [+91 00000 00000]. We acknowledge complaints within 48 hours and resolve them within one month.

Contact

[support@clouthouse.in] · [+91 00000 00000]